We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site, including your location, Internet browser or type of device used to access the site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone. These analytics allow us to build a website that better serves our customers.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. We do not store sensitive information, such as your credit card number in any capacity. Those details are used by the trusted services that process your order and do not store on our servers in any way. For further details on how external processing services use or maintain your information, click here.
All sales are final unless authorized in advance. If you find that any of our equipment is not functioning properly, we will make reasonable efforts to make exchanges or modifications when possible.
Shipping And Delivery
Shipping charges are pre-determined and may be calculated based on the following variables:
- Items Ordered + Quantity
- Total Weight of Items
Shipping will be applied only once for your entire order.
A signature is typically required for deliveries. We are not responsibility for lost or stolen deliveries that bypass any required signature processes.
International Shipping Disclaimer/Policy
Delays in International shipments may occur due to heavy load on postal services and customs. International orders might be subject to import taxes/duties. For information, please contact your local customs authority.
We are not responsible for assuring that the product can be lawfully imported to the destination country. When ordering, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Upon delivery Duties & Taxes may or may not be collected.
There will be a 25% restocking fee, even if the order is cancelled prior to shipping with no exceptions. There will be no returns on equipment which has been used. Product shipped may not match the exact pictures on our website due to the fact we are constantly upgrading our technology and manufacturing.
Any returned packages either authorized or unauthorized must be insured for the full value of the item(s) at the purchasers (shippers) expense. We will not be liable for any lost or damaged shipments.
All claims and disputes arising under or relating to any disputes or claims are to be settled by binding arbitration in the state of California. An award of arbitration may be confirmed in a court of competent jurisdiction.